What is an Escape Room?

Pretty much what it says on the tin – you and your team are locked in a room for 60 minutes, you have to solve the puzzles, riddles and the mystery to get out in time. We are currently running two rooms in Exeter – “The Shadow Darkens”, a 1940s detective mystery, and “The Heist”, a 1970s museum robbery. We are opening a second branch in Torquay in May 2019, which will begin with a 1980s adventure called “The Strange Disappearance of Arthur Moon”, soon to be followed by our latest game “On the Last Train to Paris”.

When can we come and have a go?

We are open Tuesday to Sunday every week. Check out the booking calendar to see what’s available.

How much does it cost?

Prices start at £15 per person. Full pricing details are listed on the booking page for each room.

Who is it for?

Pretty much everyone! Great for birthdays, stag or hen parties, team building events – or just any group of people who like to have fun solving a mystery.

Is it suitable for children?

Children under 16 must be accompanied by an adult. Children under 6 can play for free (but still count as one of your team members! The maximum is still 6 people)

Can I bring more than 6 people?

We cannot put more than 6 people into one room. There are no exceptions to this. If you have a party of more than 6 people, then we would advise looking at booking both rooms simultaneously. If you have a group of 15 people or more, then drop us a line as we may be able to arrange a large group discount.

Is this suitable for people with limited or no English?

The nature of the puzzles in escape rooms generally means they are usually suitable for anyone regardless of language – however, as our rooms are often very story and scenario based they tend to require more reading and comprehension than a standard game. We would recommend that teams have at least one member who is fluent in English to get the most from the experience.

Do you have parking?

We don’t have our own car park at either site as we are based in the centre of town. However, there is plenty of parking nearby – Smythen Street is closest in Exeter, and Fleet Walk car park in Torquay.

I’m trying to book but it says I need PayPal. I don’t like PayPal, is there some other way?

Absolutely. Whilst PayPal provides our payment gateway, you don’t actually need to have an account with them (although it is easier).
Using a PC or other desktop device: Checkout as usual, but when you arrive at the PayPal login screen, select the second option to pay with a credit or debit card. This will take you to a secure page where you can enter your card details as you would with any secure online transaction. No account required.
Using a mobile device or tablet: The above method does not work on a mobile device, for reasons that are unclear to us. We suggest either using a desktop computer, or just creating a PayPal account (they really are quite handy). If this is not an option then give us a call and we can work something out for you.

What else do you do?

We have a number of other mysteries and games available and in progress. Have a look at our interactive games page to find out more!

I have a voucher and I don’t know how to redeem it

Red House Mysteries Gift Vouchers can be redeemed on our booking system during checkout. We are no longer accepting vouchers from any external suppliers.